FAQs
Clear answers before you buy property in Spain
Find answers to common questions about ClearCasa, the Buyer Hub, pricing, onboarding, and how we support international buyers.
ClearCasa helps you understand the process and stay organised. It does not replace independent legal, financial, tax, or technical advice.
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General
About ClearCasa
The basics: what we do, who we help, and why ClearCasa exists.
ClearCasa is a buyer guidance service for international buyers navigating the Spanish property process. It helps you understand the journey, stay organised, and prepare better questions before making expensive decisions.
No. ClearCasa is not an estate agency and does not exist to sell you a property. We are focused on helping buyers understand and organise the process around the property they may choose to buy.
ClearCasa is for international buyers who are researching, viewing properties, preparing to make an offer, or already trying to organise the early stages of buying property in Spain.
Buying property abroad can feel fragmented and unclear. ClearCasa exists to give buyers a clearer route through the process, with practical guidance, milestones, checklists, and a Buyer Hub to keep things organised.
No. ClearCasa can help whether you are still researching, actively viewing properties, close to making an offer, or already trying to understand what comes next.
Yes. If you are still exploring, you can create a free Buyer Hub as a lighter starting point. If you already want structured paid support, Guided is the clearer route to choose.
Buyer Hub
Your private buyer workspace
Questions about access, features, and how the hub supports the journey.
The Buyer Hub is the private ClearCasa area where your guidance, milestones, documents, next actions, and buyer resources can be organised around your journey.
If you create a free Buyer Hub, you can start with a lighter version after onboarding. If you choose Guided, you’ll complete onboarding and continue to payment before the fuller Guided Buyer Hub is unlocked.
The hub is designed around milestones, next actions, document awareness, guidance, checklists, and useful information linked to your buying stage.
The free Buyer Hub is a lighter starting point for buyers who are still exploring. Guided is the paid route for buyers who want fuller structure, clearer next actions, and full Guided Buyer Hub access.
No. The Buyer Hub helps you understand the process, stay organised, and prepare better questions. Your decisions should be made with the right professional advice for your situation.
The hub is designed to help organise important buyer information and document awareness. Document upload and storage features may depend on the stage of the service and the package selected.
Not ready for Guided yet?
Create a free Buyer Hub first, then upgrade when you want the fuller route.
Pricing
Guided and Supported
Questions about pricing, VAT, availability, and choosing the right option.
Guided is €500 + VAT. Supported is €2,500 + VAT and has limited availability because it involves closer support. If you are still exploring, you can create a free Buyer Hub as a lighter starting point.
No. Guided is a one-off starting package designed to give you structure, guidance, and full Guided Buyer Hub access.
Most buyers who are ready for support should start with Guided. Supported is better for buyers who need closer help, have a more complex situation, or want extra support before key decisions. If you are still exploring, the free Buyer Hub gives you a lighter way to begin.
Yes. You can start with the free Buyer Hub and upgrade to Guided later if you want fuller structure, clearer next actions, and full Guided Buyer Hub access.
Yes. You can start with Guided and request more support later if your situation becomes more complex.
Supported involves closer help, so availability is limited to make sure the level of support stays useful and manageable.
Onboarding
Getting started
Questions about what happens after you begin.
If you choose Guided, you’ll complete onboarding and continue to payment before your full Guided Buyer Hub is unlocked. If you start free, you’ll create a lighter Buyer Hub and can upgrade later.
No. ClearCasa can help whether you are just researching, actively viewing, or already close to making an offer.
It helps to know your target area, rough budget, whether you need a mortgage, and where you currently are in the process. You do not need everything figured out.
If you are ready for paid structure, Guided is the best starting point for most buyers. If you are still exploring, you can create a free Buyer Hub first. If your situation already feels complex, urgent, or high-touch, request Supported help.
Yes. If you have a question before starting, use the contact page. If you are ready to begin, the Get Started page is usually the faster route.
Advice limits
What ClearCasa can and cannot do
Important boundaries so buyers know where professional advice is needed.
No. ClearCasa does not provide legal advice. We help you understand the process, stay organised, and prepare better questions for qualified legal professionals.
Yes. Buyers should use independent legal advice for the specific property, documents, contracts, checks, and completion process.
ClearCasa can help you understand what to ask and what to check, but specific property, legal, technical, tax, mortgage, or financial advice should come from qualified professionals.
ClearCasa may help you understand what kind of professional support you may need and what questions to ask. Any introductions or recommendations should still be considered carefully by you.
Depending on your situation, you may need a lawyer, mortgage broker, tax adviser, currency specialist, surveyor, architect, technical inspector, insurance provider, or other qualified professional.
ClearCasa is a guidance and organisation layer. Legal, financial, tax, and technical advice should always come from qualified professionals.
Data and privacy
Your information
Questions about forms, contact details, and how submitted information is handled.
ClearCasa collects information you submit so we can understand your enquiry, respond appropriately, and provide relevant guidance or Buyer Hub access where applicable.
Yes. You can request deletion of your submitted information at any time, subject to any legal or operational obligations that may apply.
No. We use your details to respond to your enquiry and provide relevant ClearCasa information. No spam, no nonsense.
You can read the full Privacy Policy on the ClearCasa website at /privacy-policy/.
Not necessarily. Contact enquiries and Buyer Hub onboarding are separate routes. If you are ready to start, use the Get Started page to choose the right route.
Professionals
Lawyers, agents, brokers, and partners
For professionals who work with international buyers in Spain.
Yes. Lawyers, estate agents, mortgage brokers, relocation specialists, and other buyer-side professionals are welcome to get in touch about useful ways to collaborate.
No. ClearCasa helps buyers become better prepared, better organised, and better informed before and during their work with professionals.
Yes. ClearCasa is designed to help buyers understand the process, organise their questions, and approach professional conversations with more context.
Yes, where a partnership genuinely helps buyers. Professional enquiries can be sent through the contact page.
Include who you help, where you operate, what kind of buyers you work with, and what type of collaboration or conversation you have in mind.
Still have questions?
Ask before you move forward
If you are unsure whether ClearCasa is right for you, send us a message or choose your starting point on the Get Started page.
Ready to get clearer?
Choose Guided for structured paid support, request Supported if you need closer help, or create a free Buyer Hub if you are still exploring.